Purpose, Scope and Output of the Engagement
This firm will provide Accounting and/or taxation and/or business advisory services as agreed upon which will be conducted in accordance with the relevant professional and ethical standards issued by the Accounting Professional & Ethical Standards Board Limited (APESB). The extent of our procedures will be limited exclusively for this purpose. As a result, no audit or review will be performed and, accordingly, no assurance will be expressed. Our engagement cannot be relied upon to disclose irregularities including fraud, other illegal acts and errors that may exist. However, we will inform you of any such matters that come to our attention.

Our professional services are conducted and any reports required will be prepared for distribution to the relevant specific organisation or party for the purpose specified in the report or as agreed.

We disclaim any assumption of responsibility for any reliance on our professional services to any party other than as specified or agreed, and for the purpose which it was prepared. Where appropriate, our report will contain a disclaimer to this effect.

Responsibilities
In conducting this type of engagement, information acquired by us in the course of the engagement is subject to strict confidentiality requirements. We understand that some information provided to us is of a confidential nature and will ensure that it is protected in accordance with our Privacy Policy.

We wish to advise that our firm’s system of quality control has been established and maintained in accordance with the relevant APESB standard. As a result, our files may be subject to review as part of the quality control review program of Institute of Chartered Accountants which monitors compliance with professional standards by its members. We advise you that by accepting our engagement you acknowledge that, if requested, our files relating to this engagement will be made available under this program. Should this occur, we will advise you.

Clients are required to arrange for reasonable access by us to relevant individuals and documents, and to be responsible for both the completeness and accuracy of the information supplied to us.

The Taxation Administration Act 1953 contains specific provisions that may provide you with “safe harbours” from administrative penalties for incorrect or late lodgement of returns if, amongst other things, you give us “all relevant taxation information” in a timely manner (the safe harbour provisions apply from 1 March 2010). Accordingly, it is to your advantage that all relevant information is disclosed to us as any failure by you to provide this information may affect your ability to rely on the “safe harbour” provisions and will be taken into account in determining the extent to which we have discharged our obligations to you.

Outsourced Service Providers
Tilbrook Rasheed does not engage any outsourced service providers to assist in the delivery of our client services. However, should we wish to do so we will contact you to obtain authority to do so and provide the terms of the supplier’s own privacy policy which we will use our best endeavours to ensure they are comparable with ours.

Where external service providers are used for provision of related services, or in conjunction with our engagement, such as audit services, legal services, stockbroking, financial planning, or actuarial while those providers may be referred by us, they will be engaged directly by you under their own engagement terms and conditions.

Outsourced Service Providers can include cloud computing services. Many of our clients already directly utilise cloud-based accounting software programs such as Xero, and MYOB for their own internal accounting requirements, and generally provide us remote access to those files.

Tilbrook Rasheed uses some cloud-based computer services for its own internal use and for some client accounting functions. Where a cloud computing service is used, all processing and review is conducted by Tilbrook Rasheed employees and directors.
Prior to Tilbrook Rasheed utilising any cloud-based software programs, we conduct a thorough due diligence review of the providers, including who they are, what and how they provide their services, and how and where data is stored and backed up in order to ensure we appropriately managed risks associated with continuity of service and security of information. Any services provided by those 3rd party suppliers are then covered by their respective policies which we provide links to from our policy found at www.trca.com.au/our-firm/privacy-policy/

Our Obligations to Comply with the Law
We have a duty to act in your best interests. However, the duty to act in your best interests is subject to an overriding obligation to comply with the law even if that may require us to act in a manner that may be contrary to your interests. For example, we cannot lodge an income tax return for you that we know to be false in a material respect.

We also have an obligation to ensure that we manage conflicts of interest as they arise. In this regard, we have arrangements in place to ensure that we manage potential or actual conflicts of interest. The effective operation of these arrangements depends, in part, on you complying with your obligation to disclose any potential conflicts of interest to us.

Your Rights and Obligations Under the Taxation Laws
You have certain rights under the taxation laws, including the right to seek a private ruling from the Australian Taxation Office (ATO) or to appeal or object against a decision made by the Commissioner. As relevant, we will provide further information to you concerning your rights under the Australian taxation laws during the conduct of the engagement contemplated by this letter.

You also have certain obligations under the Australian taxation laws, such as the obligation to keep proper records and the obligation to lodge returns by the due date.

Fees
Our fees are calculated based on the amount of time taken by our staff, at the level required to complete the services, at their respective hourly rates. Any fee estimate provided is an indicative guide only.

Limitation of Liability
Our liability is limited by a scheme approved under Professional Standards Legislation.

Further information on the scheme is available by clicking here (CAANZ Limited Liability Capping Scheme) or going to the CAANZ website (Operation of the Limitation of Liability Scheme) by clicking here

Ownership of Documents
All original documents obtained from the client arising from the engagement shall remain the property of the client. However, we reserve the right to make a reasonable number of copies of the original documents for our records.

The Ownership for the reports produced and supplied to you as our client as output for the engagement, such as financial statements and tax returns, and supplied to you as a client including, if applicable, electronic documents or files will vest in you on payment of services. All other documents produced by us in respect of this engagement will remain the property of the firm.

Privacy Policy
Tilbrook Rasheed is committed to protecting your privacy and handling your personal and sensitive information in an open and transparent way.

Further information on our Privacy Policy is available by clicking here

Confirmation of Terms
Acceptance of our services in conjunction with this information brochure indicates that you understand and accept the arrangements. This information will be effective for future engagements unless we advise you of any change or you choose to cease the engagement.